A walk on Nungambakkam high Road has plenty of Tea Stalls where you smoke 'pot' (:-, linger around with friends, work mates and the passers-by.
Smokers protocol is to stop by at one of these stalls, smoke, eat bonda's and coffee. Our first time at a stall we hand a Rs 100 bill for purchase of bonda and coffee worth Rs10. The Tea-staller says "No Change". Alright, we now came in every day making an "exact change" purchase.
The 4th day comes in;we produce a Rs. 100 for a Rs 8 purchase early in the morning. The Tea guy says "Here is the change"
What do we get from this? Knowing your customer helps you get in more business
Smokers protocol is to stop by at one of these stalls, smoke, eat bonda's and coffee. Our first time at a stall we hand a Rs 100 bill for purchase of bonda and coffee worth Rs10. The Tea-staller says "No Change". Alright, we now came in every day making an "exact change" purchase.
The 4th day comes in;we produce a Rs. 100 for a Rs 8 purchase early in the morning. The Tea guy says "Here is the change"
What do we get from this? Knowing your customer helps you get in more business
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